Startups receive a 90% discount on Intercom's AI-first customer service platform, enabling businesses to maximize efficiency and savings, and start more valuable conversations with customers.
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Intercom's Early Stage Program offers substantial benefits for qualifying startups by providing tiered discounts on its Advanced customer service plan. In Year 1, startups receive a 90% discount, in Year 2 a 50% discount, and in Year 3 a 25% discount. The program includes access to powerful features such as an AI-enhanced Inbox with integrated ticketing, a Fin AI Agent that provides 10 free resolutions per month (with additional resolutions at $0.99 each), and Proactive Support Plus for automated messaging. Additional resources include the Early Stage Academy, a Startup Dealbook with over $100K in credits, and access to a vibrant Intercom community. This initiative is custom for early-stage startups with up to $10M in funding, fewer than 15 employees, and who are new to using Intercom.
Intercom
90% discount for the first year
Discount
$25-$90
Active
90% discount on Intercom's Advanced plan for the first year, including access to AI-enhanced Inbox, Fin AI Agent, and Proactive Support Plus. · 1 year
Submit your application through Intercom's Early Stage portal.
Apply Now50% discount on Intercom's Advanced plan for the second year, maintaining core features and support. · 1 year
Submit your application through Intercom's Early Stage portal.
Apply Now25% discount on Intercom's Advanced plan for the third year, ensuring continued service with standard pricing on usage-based channels. · 1 year
Submit your application through Intercom's Early Stage portal.
Apply NowIntercom's Fin AI is rated highest in user satisfaction for customer service, showcasing its excellence in AI-driven support solutions.
The program covers access to advanced Intercom features with tiered discounts, 90% off in Year 1, 50% in Year 2, and 25% in Year 3, along with bundled seat allocations and support tools.
Participants receive 10 Fin AI resolutions per month for free, with additional resolutions available at $0.99 each.
In Year 2, the discount reduces to 50%, and in Year 3, to 25%. Alternatively, startups may switch to the Essential plan starting at $39/month.
No, the program is designed for startups with fewer than 15 employees. Larger companies should consider other options or contact Sales.
Interested companies can apply via the partner application link: https://airtable.com/appd4joJjSv2FiadY/pagJTjpvc6xkeWCrq/form.
Yes, after Year 1, startups can downgrade to the Essential plan.
Discounts remain active for the 3-year term, but additional hires beyond 15 will be charged at standard rates.
Discounts apply to base plan fees and certain usage-based services (e.g., Email and Messages Sent over a threshold), while services like Fin AI, SMS, WhatsApp, and Phone are charged at list price.
Yes, phone support is available, though calls are billed at standard list prices.
Startups receive a 90% discount on Intercom's AI-first customer service platform, enabling businesses to maximize efficiency and savings, and start more valuable conversations with customers.
